About Us
Welcome to Floristry Market! We’re your online wholesaler for all things floristry: situated on the edge of the beautiful New Forest National Park!
We’re your go-to wholesaler for Floristry accessories, equipment and artificial florals! Whether you have a bricks and mortar shop, are a home florist or an event stylist using florals, FM is here to provide quality products, top-tier customer service and helpful knowledge to assist you in your floristry journey. Every choice we make is influenced by our core values, ensuring that that you have the best experience when purchasing from us!
Our Core Values
1. We have FUN whilst doing our jobs!
There’s never a dull day working in our HQ – from a steady stream of dad jokes to social media shenanigans, everyone here always strives to raise morale and have a great time at work!
2. We focus on the SOLUTION, not the problem!
Our hard-working warehouse and customer support team make it their mission to resolve any issues as quick and efficiently as possible. If you have any concerns or queries with your order, don’t worry: we’ll make sure to provide you with all the information that’s available to us, and supply you with the answers you'll need.
3. We promote HONEST and OPEN communication!
We’ve found that the best way of building a relationship with you all is to be fully transparent; it's something that means a lot to us here at Floristry Market. No matter how big or small the situation, we are available to provide clear updates for you. And if we make a mistake (we’re only human!), we will always admit to it.
4. We ALWAYS treat others as we expect to be treated ourselves!
Kindness, understanding, honesty – all of these traits and more are extremely important to us here at Floristry Market!
5. We take PRIDE in what we do!
With the incredible efforts of our team and our amazing range of products, we always strive for our support and stock to be of matching quality: that means providing only the best for both! We are extremely proud of our team here at HQ, and are ever appreciative of the hard work and insight they provide! GO TEAM!
6. We have a positive 'CAN-DO' attitude!
No matter what comes our way, the FM team will always tackle any task with a positive attitude! From the smallest ask to the biggest request, trying our best to help you and your business flourish is paramount to us.
7. We embrace CHANGE in order to GROW!
We’re in the business of growth here at Floristry Market, which means we are fully open to any and all suggestions on how to improve! From our own team to all of you reading this, we embrace and ensure change to make the daily Floristry Market experience better every day!
Want to learn more about the team? Here’s a handy list of our likes & dislikes:
Likes
- Mo's Diner
- Biscuits
- The daily food van visit
- Holidays
- Chocolate
- Themed playlists
- Building things!
- The deer video - see it here!
- Pretty packaging
- Flowers
- Birthdays
- Cake sales
- Tea
- Sunshine
- Pets
- A good spreadsheet
- When customers say nice things
- Krispy Kreme
- Al fresco dining on our sun loungers
- Cars
- Weekend film recommendations
- Football
- Haribo
- Christmas
- Loud t-shirts
- Organisation
- Snacks
- A good process
- Starbucks on our industrial estate
- Skateboarding
- Laughing until you cry
- Sausage Rolls
- Products arranged in rainbow order
- When the leaves changes colour for Autumn
- Pastel highlighters
- Workstars
- Awesome flower arrangements
- Colour matching products
- Creating reels
- Finding the random tin of beans hidden in the warehouse
- Question of the Month
- Pumpkin painting
- Lists
- Matching outfits
- Netflix
- Walks in the New Forest
- When the nights start getting lighter
- The buzz of a busy last hour at FM HQ
Dislikes
- Wasps
- Cycling in the rain
- Birds in the Warehouse
- Printer problems
- Mess
- When the sun is in your eyes
- Soggy sleeves when you're washing up
- When you go to drink your tea and it's gone cold
- Late buses
- Spiders
- Leaks
- Soggy socks
- Not wearing enough layers and feeling cold
- Forgetting your lunch
- Forgetting your wallet when you’ve forgotten your lunch
- Cold summers
- Running out of milk
- Not being able to find the start of the packing tape
Learn more about our team (and their favourite flowers!) by checking out our Meet the Team page!
You can also keep up to date on all thing Floristry Market by following our Social Media pages!